Privacy notice
Updated August 23, 2026
Electroute is operated by SparkLabs AI Inc. It does not require an account, and it never asks who you are.
What we keep
One thing: your answer to the question “did it work?” after a stop we suggested.
We store which charging site the question was about, whether you answered yes, no, or not at all, when that happened, and the two facts needed to read the answer later — the connector type and what the app was showing about availability at the time.
We do not store anything that would let that answer be traced to you or joined to another one. No account, no cookie, no session identifier, no IP address, no origin, no destination, no route. Two answers from the same person are indistinguishable from two answers by different people. That is how the data is shaped, not a policy we apply to it — which also means there is no history of you to request, export, or delete, because none exists.
We keep these answers for twenty-four months, so that a winter can be compared with the winter before it.
What we do not keep
We do not store the places you search for, the places you select, the routes we plan, the roads those routes follow, or the charging stops we suggest. None of it is written down after your visit ends.
Normal server security logs may record that a request happened and from where. They do not record what you searched for, the coordinates of your trip, or our credentials.
Google Maps Platform
As you type a place, the browser sends that text to Google to provide suggestions. If you choose “Use my location,” your coordinates are sent only after that action. When you plan a trip, the selected origin and destination coordinates are sent through Electroute’s private routing service to Google Routes. The map requests the displayed area from Google.
Google’s handling of this data is governed by the Google Privacy Policy. Electroute keeps no copy of any of it.
Where the information comes from
Vehicle specifications and imported static charger locations, connectors and power come from dated public datasets. Road distance and driving time are calculated by Google Routes. Energy and arrival-charge figures use a simplified winter model and are shown as ranges, never as single numbers. Charger availability is unknown, not live, and every availability figure carries how old it is. Where our charging records for an area are known to be incomplete, the plan says so.
Contact
Questions: hello@electroute.com.